Privacy Policy
GreenParrotShop Privacy Policy
Last updated: July 5, 2026
GreenParrotShop manages this webshop and website, including all associated information, content, features, products, and services. GreenParrotShop falls under Dijk8, located at IJselmeerdijk 8, 1634 DM Scharwoude, The Netherlands.
Our webshop is hosted and supported by Shopify. This means that Shopify provides certain technical services necessary for our webshop to function properly, such as order processing, shopping cart functions, payments, security, and other webshop functions.
In this privacy policy, we explain what personal data we collect, why we use this data, with whom we may share data, and what rights you have.
By visiting our webshop, placing an order, contacting us, or using our services, you understand that we process personal data as described in this privacy policy.
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1. What personal data do we collect?
When we refer to personal data, we mean information that allows you to be identified directly or indirectly.
Depending on how you use our webshop, we may process the following data:
name;
address;
billing address;
delivery address;
email address;
telephone number;
order details;
payment details;
data regarding products you view, order, return, or cancel;
account details, when you create an account;
communication with us, for example via email, WhatsApp, or customer service;
data required for returns, withdrawals, complaints, or warranty processing;
technical data, such as IP address, device data, browser data, and usage information;
data regarding your interaction with our webshop, for example, pages you visit or products you view.
We do not collect special personal data unless you voluntarily provide it to us yourself in communication with us. We ask you not to share medical or other sensitive personal data with us, unless this is necessary for your inquiry.
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2. How do we collect personal data?
We may collect personal data in the following ways:
directly from you, for example when you place an order, create an account, contact us, or subscribe to the newsletter;
automatically via our webshop, for example via cookies and similar technologies;
via Shopify and other service providers necessary for our webshop to function properly;
via payment providers, shipping companies, and other parties involved in processing your order;
via external parties when this is necessary for marketing, analysis, security, or legal obligations.
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3. What do we use personal data for?
We use personal data for the following purposes:
Orders and delivery
We use your data to process orders, handle payments, ship products, create invoices, handle returns, and contact you regarding your order.
Customer service and communication
We use your data to answer questions, handle complaints, provide support, and maintain our relationship with you as a customer.
Returns, withdrawal, and complaints
When you exercise your right of withdrawal, register a return, or contact us regarding an incorrect, damaged, or defective product, we process the data necessary to handle your request. This may include your name, email address, order number, address details, payment information, correspondence, and any photos you send.
We use this data exclusively for handling your request, administrative processing, refunds, compliance with legal obligations, and improving our service. Newsletter and marketing
When you subscribe to our newsletter or when permitted by law, we may use your email address to send you newsletters, offers, product information, or tips.
You can unsubscribe at any time via the unsubscribe link at the bottom of our emails.
Improvement of our webshop
We may use data to improve our webshop, product information, customer service, and shopping experience. Examples include technical operation, ease of use, popular products, and general statistics.
Security and fraud prevention
We use data to secure our webshop, prevent abuse, investigate fraud, and provide a safe payment and shopping environment.
Legal obligations
We process personal data when necessary to comply with legal obligations, for example for administration, tax legislation, accounting, consumer rights, or legal proceedings.
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4. Use of digital tools and AI
GreenParrotShop may use digital tools, including AI applications, for general support regarding texts, blog setups, mood illustrations, and internal work processes.
We do not use AI to make independent decisions about customers. There is no active AI chatbot with which customers communicate directly. Customer inquiries are read and answered by us.
Customer personal data is not unnecessarily entered into external AI tools. Content prepared using digital tools is checked, adjusted, and reviewed by GreenParrotShop before it is published or used.
AI illustrations may be used as mood imagery or for clarification in blogs, knowledge base articles, or other informative content. Product photos on our webshop are, unless stated otherwise, taken by GreenParrotShop itself and intended to represent the product as accurately as possible.
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5. Cookies and similar technologies
Our webshop uses cookies and similar technologies. Cookies are small files that are placed on your device when you visit our website.
We use cookies for, among other things:
ensuring the proper functioning of the webshop;
remembering your shopping cart;
security;
analysis of website usage;
improvement of our webshop;
marketing and advertising, insofar as consent is required for this and this consent has been given.
Functional cookies are necessary for the webshop to function properly. For cookies requiring consent, we request this consent via our cookie settings or cookie banner.
You can adjust your cookie preferences at any time via your browser settings or, if available, via the cookie settings on our webshop.
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6. With whom do we share personal data?
We only share personal data when this is necessary for our services, legal obligations, or legitimate business purposes.
We may share data with:
Shopify, for the functioning of our webshop;
payment providers, for processing payments;
shipping parties, for delivering orders;
accounting or administrative service providers;
IT and hosting parties;
marketing and email services, for example for newsletters;
analytics and security services;
government agencies, regulators, or legal parties when we are legally required to do so.
These parties may only use personal data for the purpose for which they received it, unless they are themselves responsible for their own processing according to their own privacy policy.
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7. Relationship with Shopify
Our webshop is hosted by Shopify. Shopify processes personal data necessary to operate our webshop and to enable orders, payments, shopping cart functions, and other webshop services.
Data that you provide via our webshop may be processed by Shopify and by parties with whom Shopify collaborates. These parties may also be located outside the Netherlands or the European Economic Area.
Additionally, Shopify may use certain data to secure, improve, and support its services. For more information on how Shopify processes personal data, we refer to Shopify's privacy policy.
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8. Payment Details
Payments are processed via external payment providers. GreenParrotShop itself does not store full credit card or debit card details.
Depending on the chosen payment method, personal data may be processed by payment providers such as Shopify Payments, PayPal, or other payment methods available on our webshop.
These payment providers process data in accordance with their own terms and privacy policies.
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9. Shipping Details
To ship orders, we share the data required for delivery with shipping partners. This may include your name, address, email address, telephone number, order details, and shipping information.
This data is used exclusively to deliver your order, keep you informed about the shipment, and resolve any delivery issues.
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10. Newsletter
When you subscribe to our newsletter, we use your email address to send newsletters, offers, product information, and practical tips.
You can unsubscribe at any time via the unsubscribe link at the bottom of the newsletter. After unsubscribing, you will no longer receive promotional emails. However, you may still receive emails required for orders, payments, returns, or customer service.
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11. Websites and links from external parties
Our webshop may contain links to websites, social media, or other online platforms of external parties.
When you click on such a link, the privacy policy of that external party applies. GreenParrotShop is not responsible for the content, security, or privacy practices of external websites or platforms.
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12. Children's Data
Our webshop is not intended for use by children without the permission of a parent or legal guardian.
We do not knowingly collect personal data from children under the age of 16 without the consent of a parent or guardian. If you believe that a child has provided personal data to us, you can contact us via team@greenparrotshop.com. We will then delete this data when necessary.
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13. Security of personal data
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage via the internet is completely secure. We therefore cannot guarantee absolute security, but we do our best to process your data carefully and securely.
We advise you not to send sensitive or confidential information to us via unsecured channels.
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14. How long do we retain personal data?
We do not retain personal data for longer than is necessary for the purpose for which it was collected, unless we are legally required to retain data for a longer period.
Examples:
we retain order and invoice data for as long as is necessary for our administration and statutory retention obligations;
we retain customer communication for as long as is necessary to handle inquiries, complaints, or disputes;
we retain newsletter data until you unsubscribe;
we retain data regarding returns, withdrawals, or complaints for as long as is necessary for processing and administration.
When data is no longer needed, we delete or anonymize it where possible.
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15. Your privacy rights
Depending on applicable law, you have various rights regarding your personal data.
You have the right, among others, to:
request access to the personal data we process about you;
have incorrect data corrected;
have data deleted;
object to certain processing operations;
restrict processing;
withdraw your consent when processing is based on consent;
have data transferred when legally applicable;
object to direct marketing.
Would you like to exercise your rights? Please contact us via team@greenparrotshop.com.
We may ask to verify your identity before processing your request. We do this to prevent personal data from being provided to the wrong person.
We will respond to your request within the statutory timeframe.
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16. Complaints
Do you have a complaint about the way we handle your personal data? Please contact us first via team@greenparrotshop.com. We will try to resolve your complaint carefully and reasonably.
You also have the right to lodge a complaint with the Dutch Data Protection Authority or with the supervisory authority in the country where you reside.
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17. International transfer of personal data
Because we use Shopify and other service providers, personal data may be processed outside the Netherlands or outside the European Economic Area.
When personal data is processed outside the European Economic Area, this only occurs when appropriate safeguards exist, such as standard contractual clauses of the European Commission or other recognized transfer mechanisms.
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18. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time, for example when our working methods, webshop, services, or legal obligations change.
The most current version of this Privacy Policy is always available on our website. The date on which it was last updated is stated at the top of this policy.
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19. Contact
Do you have questions about this privacy policy, our privacy practices, or would you like to exercise your privacy rights? Please contact us via:
Email: team@greenparrotshop.com
WhatsApp: +31 6 43004365
Company name: Dijk8 / GreenParrotShop
Address: IJselmeerdijk 8, 1634 DM Scharwoude, The Netherlands
For the purposes of privacy legislation, Dijk8 / GreenParrotShop is the data controller for your personal data.